Frequently Asked Questions
Our jewelry is handcrafted using the lost wax casting method – designs are carved in wax which then get casted into metal!
All designs are made of 925 sterling silver. Our pieces are designed to last, with careful attention paid to the quality of materials and craftsmanship.
To keep your jewelry looking its best, we recommend storing it in a cool, dry place, away from direct sunlight. Avoid contact with water, perfume, and lotions, as these can tarnish or damage the metal. If your piece needs cleaning, gently polish it with a soft cloth. For more tips, check out this guide.
Given the handcrafted nature and small-batch production, we do not accept returns. If you have any concerns, please reach out to us at info@leapstudio.shop before purchasing. Custom designs are final sale.
Because our designs are produced in limited quantities, once a piece is sold out, it may not be restocked. However, if there’s a particular design you’re interested in, feel free to email us at info@leapstudio.shop and we'll see what we can do!
Here's a guide to find out! If you're still unsure, feel free to email us at info@leapstudio.shop before placing an order.
As a small business, we are only offering limited sizes for rings at the moment. If you would like a design in your size, please contact us at info@leapstudio.shop before placing your order so we can determine if your ring can be ordered.
Yes, we offer international shipping! Shipping fees and delivery times vary depending on your location. Please note that any customs fees or duties are the buyer’s responsibility.
Shipping's free for orders above $250. For orders below $250, shipping fee will be calculated accordingly. Delivery takes approximately 7-14 days.
Packages are shipped from Singapore. Please note that any customs duties, taxes, or import fees imposed by your country are the responsibility of the customer. These fees are not included in your purchase or shipping costs and may be due upon delivery. Kindly check with your local customs office for more information.